Training Courses

We prepare you to interact confidently and effectively with very senior individuals, including in formal and structured situations.

Leadership Skills For Handling Difficult Conversations – Upcoming Session on June 8th, 2024

VIP & Protocol Training Institute will organize a 4 hours session on the area of ‘Leadership Skills For Handling Difficult Conversations’.

Regular Price: 1,500 AED

Venue: Dubai, UAE


The Facilitator

 Willie Maritz is a master facilitator with over 20 years experience in developing leaders. He has been an entrepreneur in talent development, with a passion for innovative and interactive learning experiences. He holds an Honors Degree in Human Resource Development and he is the founder of The Excellence Challenge, a company specializing in personal mastery and leadership development programs.

Training Objectives

VIP & Protocol Training Institute organizes a 4 hours session on the area of “Leadership Skills For Handling Difficult Conversations”, with the following objectives.

Upon completion of this session course, the participants will be able to:

  • Develop strategies for initiating and managing difficult conversations
  • Enhance conflict resolution skills to address challenging situations
  • Learn how to pinpoint the root cause and find solutions that work
  • Learn practical techniques for giving tough feedback
  • Foster a culture of open communication and trust within your team

Session Benefits

This session will serve as a guide to prepare you successfully to develop and to achieve the following:

  • Increased Confidence: Feel empowered to address any challenge with a well-defined approach
  • Improved Clarity: Ensure you and your team always have clear expectations of each other
  • Enhanced Connection: Build a more collaborative and trusting team environment
  • High Productivity: Ensure you and your team perform optimally through high standards and an empowering culture


  • The session will take place on June 8th, 2024 as a 4 hours session course in the area of “Leadership Skills For Handling Difficult Conversations”
  • Location: Dubai
  • Session runs from Saturday 3:00PM-7:00PM
  • Certificate of completion, jointly issued by VIP & Protocol Training Institute and The Excellence Challenge
  • 1 day in-person workshop
  • Interactive and experiential learning
  • Digital badge issued for sharing on LinkedIn and on CV

Who Should attend

  • Mid level and senior leadership, who need to improve their people management skills
  • Project managers who need the skills to work with people in stressful environments
  • Leaders who are focused on creating an empowering workplace culture

4 hours Session Outline

The Training Session will be conducted in a balanced approach with focus on the participants’ learning requirements and within a positive learning environment.
Enroll Now

June 8th, 2024

  • Strategies for managing conversations effectively
  • Conflict resolution skills enhancement
  • Pinpoint root causes and find solutions
  • Techniques for delivering tough feedback
  • Cultivate open communication and trust
  • Confidence in handling challenges
  • Clear expectations and mutual understanding
  • Stronger connections and improved collaboration
  • Productivity through supportive environment
  • Leadership skills and interpersonal dynamics

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We prepare you to interact confidently and effectively with high positioned individuals weather in formal, colloquial or in complex situations.

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