Description
The Facilitator
Our team has a strong experience in all aspects of International Relations, Protocol, Diplomacy, and Middle East affairs. They hold master’s degrees in the areas of Protocol, High-level Events Management, International Relations, Diplomacy, and International Media and communication, as well as credentials from the Knowledge and Human Development Authority.
Our leading experts have trained in several international occasions and Missions in UAE, CIS country, Africa, and Latin America organizing Business Mission, high-level events, presidential Ceremony, Global Forum, Diplomacy meeting.
Our mutual experience guarantees our governmental and private-sector clients obtain the top level of emotional intelligence in the digital work sphere skills.
Training Objectives
VIP & Protocol Training Institute organizes a two-day training on the area of “Emotional Intelligence in the Digital Work Sphere“, with the following objectives.
Upon completion of this training course, the participants will be able to:
- Define and explain the concept of Emotional Intelligence
- Recognize and regulate their own emotions effectively
- Demonstrate empathy and understanding towards others.
Training Benefits
This training will serve as a guide to prepare you successfully to develop and to achieve the following:
- Apply effective communication and conflict resolution strategies
- Build and maintain positive relationships in personal and professional contexts
- Apply emotional intelligence skills to enhance decision-making and leadership abilities
- Learn about different styles of leadership and Collaboration
- Adapt stress management strategies according to internal and external factors.
Deliverables
- The session will take place on May 2025, a two-days training course in the area of “Emotional Intelligence in the Digital Work Sphere”
- Location: Virtual (Online)
- Sessions run from May 2025, on Wednesday 4:00PM-7:00PM, Thursday 4:00PM-7:00PM
- Certificate of Completion
- The training will focus on the participant’s personal and professional development needs.
- Engaged with the participant’s before, during and after the training
Who Should attend
- Professionals in digital industries
- Leaders and managers
- Entrepreneurs and business owners
- Human resources professionals
- Customer service and support representatives
- Students and individuals interested in personal growth
Two Days Course Outline
In this course, participants will explore the intersection of emotions, technology, and digital communication, and develop the skills necessary to thrive in a digitally connected world.
The following sessions will cover the training program:
Day 1
Introduction
- Introduction to Emotional Intelligence
- Understanding the concept of Emotional Intelligence
- Understanding Digital Literacy
Self-Awareness
- Recognizing and understanding one’s own emotions
- Identifying emotional triggers and patterns
- Developing self-reflection and self-assessment techniques
Self-Management
- Regulating and managing emotions effectively
- Techniques for stress management and resilience
- Developing impulse control and adaptability
Social Awareness
- Empathy and understanding others’ emotions
- Active listening and nonverbal communication skills
- Cultural awareness and sensitivity
Relationship Management
- Building and maintaining positive relationships
- Conflict resolution and effective communication strategies
- Collaborative teamwork and leadership skills
Day 2
Relationship Management
- Building and maintaining positive relationships
- Conflict resolution and effective communication strategies
- Collaborative teamwork and leadership skills
Understanding Digital Emotional Intelligence
- Digital Literacy
- Digital Artistry
- Effective Online Communication
Applying Emotional Intelligence and Digital Emotional Intelligence in the Workplace
- Emotional intelligence and decision-making
- Emotional intelligence in leadership and management
- Creating an emotionally intelligent work culture
Enroll Now
